PRIVACY POLICY

This privacy policy applies between you, the User of this Website, and Cybite Ltd, the owner and provider of this website.  Cybite Ltd takes the privacy of your information very seriously.  This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy very carefully.

Definitions and interpretation

1.    In this privacy policy, the following definitions are used:
 

Data

the website that you are currently using, cybite.co.uk, and any subdomains of this site unless expressly excluded by their own Terms and Conditions.

Data Protection Laws

any applicable law relating to the processing of personal Data, including, but not limited to, GDPR and DPA 2018, and any national implementing and supplementary laws, regulations and secondary legislation;

DPA 2018

the UK Data Protection Act 2018;

GDPR

the General Data Protection Regulation;

Cybite Ltd, we or us

Cybite Ltd, a company incorporated in with registered number 12340077, whose registered office is at C/O Intouch Accounting, Everdene House, Deansleigh Road, Bournemouth, BH7 7DU, United Kingdom;

User or you

any third party that accesses the Website and is not either (i) employed by Cybite Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Cybite Ltd and accessing the website in connection with the provision of such services;

Website

the website that you are currently using, cybite.co.uk, and any subdomains of this site unless expressly excluded by their own Terms and Conditions.

2.    In this privacy policy, unless the context requires a different interpretation:

 

a.  the singular includes the plural and vice versa;

b.  references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c.  a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. "including" is understood to mean "including without limitation";

e.  reference to any statutory provision includes any modification or amendment of it; and

f.  the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3.   This privacy policy applies only to the actions of Cybite Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4.   For the purposes of the applicable Data Protection Laws, Cybite Ltd is the "data controller". This means that Cybite Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5.   We may collect the following Data, which include personal Data, from you:

 

a.  name;

b.  gender;

c.  job title;

d.  profession;

e.  contact Information, such as postal addresses, email addresses and phone numbers;

f.  demographic information, such as postcode, preferences and interests;

g.  financial information such as credit/debit card numbers;

h.  IP address (automatically collected);

i.  web browser type and version (automatically collected);

j.  operating system (automatically collected);

k.  a list of URLs starting with your referring site, your activity on this Website and the site you exit to (automatically collected);

 

in each case, in accordance with this privacy policy.

How we collect data

6.   We collect data in the following ways:

 

a.  data is given to us by you;

b.  data is received from other sources; and

c.  data is collected automatically.

Data that is given to us by you

7.   Cybite Ltd will collect your Data in a number of ways, for example:

 

a.  when you contact us through the Website, by telephone, post, email or through any other means;

b.  when you register with us and set up an account to receive our Services;

c.  when you make payments to us, through this Website or otherwise;

d.  when you elect to receive marketing communications from us;

e.  when you use our professional Services;

 

in each case in accordance with this privacy policy.

8.   Cybite Ltd will receive Data about you from the following third parties:

 

a.  Google; and

b.  Wix.

Data that is received from publicly available third party sources

9.   We will receive Data about you from the following publicly available third party sources:

 

a.  Twitter;

b.  Facebook;

c.  LinkedIn; and

d.  Pinterest.

Data that is collected automatically

10.   To the extent that you access the website, we will collect your Data automatically, for example:

 

a.  We automatically collect some information about your visit to the Website. This helps us to make improvements to Website content and navigation, and includes your IP address, the dates, times and frequency with which you access the Website and the way you use and interact with its content; and

b.  we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of data

11.   Any or all of the above Data may be required from us from time to time in order to provide you with the best possible service and experience when using our Website or any of our other professional Services. Specifically, Data may be used by us for the following reasons:

 

a.  internal record keeping;

b.  improvement of our products/services;

c.  transmission by email of marketing materials that may be of interest to you;

d.  contact for market research purposes, which may be done using email, telephone fax or postal mail. Such information may be used to customise or update the Website;

 

in each case, in accordance with this privacy policy.

12.   We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

13.   For the delivery of direct marketing to you via email, we'll need your consent, whether via an opt-in or a soft opt-in:

 

a.  soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out;

b.  for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide; and

c.  if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

 

14.   When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to advance toward entering into such a contract.

15.   We may use your Data to show you Cybite Ltd adverts and other content on other websites. If you do not want to use your Data to show you Cybite Ltd adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).

Who we share data with

16.   We may share your Data with the following groups of people for the following reasons:

 

a.  our employees, agents and/or professional advisers - to obtain advice from professional advisers and/or obtain additional capabilities for providing your services;

b.  third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;

c.  third party payment providers who process payments made over the Website or over the telephone - to enable third party payment providers to process user payments and refunds;

d.  relevant authorities - to facilitate the detection of crime or the collection of taxes or duties;

 

in each case, in accordance with this privacy policy.

17.   We will use technical and organisational measures to safeguard your Data, for example:

 

a.  access to your account is controlled by a password and username that is unique to you;

b.  we store your Data on secure servers; and

c.  payment details are encrypted using SSL technology (typically your should see a lock icon or a green address bar, or both, in your browser when seeing use of this technology).

18.   We only deal with data processors who are certified to ISO 27001. This family of standards helps us manage your Data and keep it safe and secure.

19.   Technical and organisation measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us at this email address: info@cybite.com

20.   If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org . Get Safe Online is supported by HM Government and leading businesses.

Data retention

21.   Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

22.   Even if we delete your Data, the Data may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

23.   You have the following rights in relation to your Data:

a.  Right to access

b.  Right to correct

c.  Right to erase

d.  Right to restrict our use of your Data

e.  Right to data portability

f.  Right to object

24.   To make enquiries, exercise any of your rights set our above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us at this email address: info@cybite.com .

25.   If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk .

26.   It is important that the Data that we hold about you is accurate and current. Please keep us informed if your Data change during our holding period.

Links to other websites

27.   This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policies or statements of other websites prior to using them.

Change of business ownership and control

28.   Cybite Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Cybite Ltd. Data provided by Users will, where relevant to any part of our business so transferred, also be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which that Data was originally supplied to us.

29.  We may also disclose Data to a prospective purchaser of our business or any part of it.

30.   In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

31.   This Website may place and access certain Cookies on your computer. Cybite Ltd uses Cookies to improve your experience of using the Website and to improve our range of services. Cybite Ltd has carefully chosen these Cookies and has taken to ensure that your privacy is protected and respected at all times.

32.   All Cookies used by this Website are used in accordance with current UK and EU Cookie laws.

33.   Before this Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of the Cookies, you are enabling Cybite Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the Website may not function fully or as intended.

34.   This Website may place the following types of Cookies:

Type of Cookie

Purpose

Strictly necessary cookies

These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.

Analytical / performance cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for quickly and easily and offer users an opportunity to chat live with us.

Functionality cookies

These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies

These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share information with third parties for this purpose.

35.   You can choose to enable to disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

36.   You can choose to delete Cookies at any time; however, you may lose any information that allows you to access the Website more quickly and efficiently including, but not limited to, any personalisation settings.

37.   It is recommended that you ensure your internet browser is up-to-date and that you consult that help and guidance provided the developer of your internet browser if you are unsure about adjusting your privacy settings.

38.   For more information generally about cookies, including how to disable them, please refer to aboutcookies.org . You will also find details on how to delete cookies from your computer.

General

39.   You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

40.   If any court or component authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

41.   Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

42.   This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

43.   Cybite Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and your are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Cybite Ltd by email at info@cybite.co.uk for any further questions or information.

44.   This privacy policy was created on 01 June 2021.